Thursday 21 July 2016

Aged Care?

Why do we call it this?

I had a customer this week, that asked me to remove their Bidet from their Old address and re install it at their new Address, within a Uniting Care, Aged Care Residence.

Arriving at the New Residence I was informed by on of the Staff, and Office Person that I was not Allowed to Do this without permission!

I asked if I could visit the Customer of mine and explain this to them?

After my visit to my customer, who were Husband and Wife.
(Wife was the owner of the Existing Bidet I was to Install)
(Husband was interested in One for himself)

I explained the situation to Wife that she needed to get permission from management to install the Bidet she owns into her unit.

I then went back to the Office and asked if I could Talk to the Manager about it?

I meet with the Clinical Manager, and was advised that renovations on the units had just been completed.

I explained to Her what a Bidet - Electronic Toilet Seat was! This was not what she was thinking it was going to be, She thought I was installing a whole new European Bidet!

At the end of our meeting She said she will take it to who ever is above her, to see what she can do to get permission to at least egt the Existing Bidet installed for Wife.

I then went back to Explain this to Wife. Who really misses her Bidet.

So this was all on 21/07/16

Lets see how we go!     :)   :)   :)

No comments:

Post a Comment